What makes a great manager

8 characteristics of a good manager

They are a good coach

They empower the team and do not micromanage

They express interest in and concern for team members’ success and personal well-being 

They are productive and results-oriented themselves

They are a good communicator — they listen and they share information

They help develop careers

They have a clear vision and strategy for the team 

They have technical skills that help them advise the team

Three areas where less effective managers and leaders struggle

They find it difficult to make the transition to team leader

They lack a consistent approach to performance management and career development

They spend too little time on managing and communicating

Articles about Project Oxygen are in the Harvard Business Review here and in the New York Times here.